Troubleshooting Steps

Here are general troubleshooting steps for common computer problems. You can apply these steps to laptops or desktops:

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🔧 Basic Troubleshooting Steps

1. Check Power Supply

   • Make sure the power cable is connected.
   • For laptops, check if the battery is charged.

2. Restart the Computer

   • A simple restart fixes many temporary issues.

3. Check for Loose Connections

   • Make sure keyboard, mouse, monitor, etc., are properly connected.

4. Boot in Safe Mode

   • Helps identify if the issue is caused by a driver or software.

5. Update Drivers and Windows

   • Go to Device Manager and Windows Update to install the latest drivers and patches.

6. Run Antivirus/Malware Scan

   • Use Windows Defender or another trusted tool to remove viruses.

7. Check Task Manager (Ctrl + Shift + Esc)

   • See if any program is using high CPU, RAM, or Disk.

8. Check for Error Messages

   • Look for blue screen error codes or system alerts.

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⚙️ Hardware-Specific Troubleshooting

Issue	Steps
No Display	Check monitor cable, brightness, GPU.
Slow PC	Disable startup programs, increase RAM, run disk cleanup.
No Internet	Restart router, check Wi-Fi adapter, run network troubleshooter.
Overheating	Clean dust from fans, use cooling pad, check for background apps.
Keyboard/Mouse	Try a different USB port, check driver in Device Manager.

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🧰 Useful Tools in Windows

• System File Checker:
  Run sfc /scannow in Command Prompt (Admin).

• Disk Check:
  Run chkdsk /f to fix hard disk issues.

• Device Manager:
  Update or roll back drivers.